Privacy Policy

SOS Plumbing Services Ltd · Last updated September 2026

Who we are

SOS Plumbing Services Ltd is a plumber business based in Luton. We are the data controller for any personal information you give us through this website. You can reach us at +44 7932 439650.

What we collect

• Enquiry details — your name, phone number, email address and the message you send us, when you use the contact form or request a quote.
• Basic technical data — your browser type and the pages you viewed, used only to keep the site working.

Why we use it

Solely to respond to your enquiry and to quote for or carry out work you have asked about. We do not sell your details, and we do not add you to a marketing list without asking.

Who else sees it

Enquiries are delivered to us through NicheSites, who build and maintain this website and act on our instructions only. They do not use your details for their own purposes.

How long we keep it

Enquiries are kept for up to 24 months so we have a record of work quoted and carried out, then deleted. If you become a customer we keep records for 6 years for accounting purposes.

Your rights

You can ask us for a copy of your data, ask us to correct or delete it, or object to how we use it. Contact us at +44 7932 439650 and we will respond within 30 days. If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This site uses only the cookies needed to make it work. We do not use advertising or tracking cookies.